Details
Leather is the traditional gift for a third anniversary. I think this is fitting. In a young marriage you've only just begun to see the challenges, the ups and down. Good leather like this can take a beating and and keep on going.
Like a good partner - this tray will be one of the last things they see every night before bed, one of the first in the morning, and it will be with them for life.
Variations:
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Internal Measure:
Small - 4" x 6"
Medium - 6" x 8"
Letter - 9" x 11.5"
All trays are roughly 1" high.
All measures convey the usable internal area of the tray.
Color examples are available in the final listing photo
Personalization
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During checkout there will be a place to leave a note for me, please leave the initials and date as you would like them to appear on the tray.
i.e.
H&M
01/02/03
J+S
1.23.13
K & R
5 - 8 - 2015
More extensive customizations are possible but will come with an additional charge. Please contact me for specifics.
Turnaround Time
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These trays take roughly 10 - 14 days from order to shipment
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Please take a moment to review my shop policies before purchasing. These can be found further down this page.
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Payments
I accept all methods of payment mediated through Etsy.
This includes all major credit cards, debit/bank cards, PayPal, Etsy gift cards and Etsy credits, Apple Pay, and Android Pay.
Some additional payments methods are also available an a Country by Country basis for international customers.
Shipping from United States
PRODUCTION TIMES -
My shop is operating on a waitlist basis for all orders for a short while. This means all orders placed will be filled in the order they are received but they are given no expected delivery date at time of purchase.
I am currently working though a backlog off orders that have accumulated during a brief break from production I took last month to focus on the back end of the business. I will begin to update this when the end of the current work list is in reach.
If you are finding out about this after placing an order and would like to request a refund I am available though the contact buttons on my page and at craftsman@wizenedoakleather.com
DELAYS-
I've been working leather for years but sometimes even I make a mistake. Sadly, there is no eraser in leatherwork. Some people believe there is glue involved, but I certainly don't so there is no fixing a cut gone awry either.
If a project is damaged midway though it will need to be restarted. If this will cause your item to be late for a date you have specified or if you have not specified a date you will need the gift I will contact you with an update.
SHIPPING FULFILLMENT -
All domestic (US) shipments are shipped by priority mail 1-3 day.
When your item is shipped you will receive and email with tracking information.
All items are shipped by default without signature confirmation and will be left at your doorstep. If you would like this or another additional service I will set that up for you. There may be an additional charge for these services.
INTERNATIONAL -
I am willing and able to ship to any country except Italy. Nothing against the Italians, they are just very protective of their leather trade and it is illegal import leather goods there.
Because shipping rates vary considerably from country to country my shipping prices for international orders are quite high. If you purchase an item directly you will receive a refund of the amount of shipping overages after I have calculated the shipping charge. If you contact me in advance of the purchase I can draw up an exact quote for you to avoid this.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Returns and exchange details
If you are unsatisfied with a product please contact me directly and we can work to resolve the issue.
Any stock item ordered without personalization can be returned with a few limited exceptions for certain items in certain colors. These are noted in the relevant listings.
Shipping both ways remains the responsibility of the buyer and the refund will be issued once the item has been received.
Custom ordered items, items made to non standard dimensions, and stock items made with personalized details are not eligible for returns.
Additional
A NOTE ON COLOR -
True colors are impossible to perfectly convey in an online store, particularly with a hand dyed, natural material like leather.
There is variation when items are dyed, there is variation when the item is lit for photographing, there is variation when the photos are edited. After the photo is uploaded every combination of web browser and computer monitor will display the colors a little differently. Even changing your screen's brightness will alter the perceived colors of items significantly.
I try my best to convey accurate color information but there are simply too many factors out of my control to guarantee that the color of the item you receive will be exactly the color you saw on your computer when purchasing.
A NOTE ON RANGE MARKINGS -
Each hide of leather will come with some imperfections. If you ever see a perfectly smooth hide it either came from a cow raised in a small padded room or it was artificially resurfaced and I do not believe in either of those two practices.
As it lives its life each cow will collect scars, bug bites, brands and all manner of other things. Any imperfection that effects the structural integrity of the leather is cut out but some of these markings may be present on the odd piece. When this occurs effort is always made to place these as unobtrusively as possible and very large scarred or branded areas are never used.
Frequently Asked Questions
Custom and personalized orders
Small adjustments to items such as altering the dimensions of a tray or adding personalization to stock items are alwasy possible. Just send me a message with what you have in mind and we can work out the details.
If you are looking to have a truely ground up custom item made for you I do accept these sorts of jobs but only on a specific set of terms.
I've never made anything right the first time. It just doesn't happen. Usually the first item is usable but is almost never up to my proper standards. The item doesnt just have to be made, it has to be designed, made, tested, redesigned, remade, and repeated as necessary.
This means that custom orders can take a very long time and that these custom items will be proportionally expensive.
Care instructions
I offer a service to help both instruct customers in the proper care unique to this kind of leather and to provide reminders when your leather should be due for a quick cleaning and oiling.
This takes the form of an email mailing list and a link to subscibe is available in the reciept of every item from my shop.
This list is never used for any marketing efforts, new product announcement, promotions, or any other such funny buiness. I've got a different list for that sort of thing
Wholesale availability
I offer some of my items on a wholesale basis. Please contact me for specific details.